EU Company Formation ("we", "us", "our") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or contact us about our company registration services.
1. Who we are
EU Company Formation provides company registration and related corporate services in Bulgaria and Cyprus. For data protection purposes, we act as the data controller for personal data collected through this website.
Contact us at: +357 96 066334 or via WhatsApp.
2. What data we collect
We may collect and process the following categories of personal data:
- Contact information: name, email address, phone number, WhatsApp number.
- Identity documents: passport or EU ID scan (photo page only), provided voluntarily by you for registration purposes.
- Business information: company name preferences, business activity, country of residence, VAT number (if applicable).
- Communication data: messages and enquiries you send us via WhatsApp, email, or our contact form.
- Technical data: IP address, browser type, pages visited, and referring URLs — collected anonymously via server logs.
3. How we use your data
We use your personal data for the following purposes:
- To respond to your enquiries and provide the services you request.
- To process and complete your company registration.
- To comply with our legal obligations, including anti-money laundering (AML) and Know Your Customer (KYC) requirements.
- To issue invoices and process payments.
- To improve our website and services.
We rely on the following legal bases: contract performance (processing necessary to fulfil your service request), legal obligation (KYC/AML compliance), and legitimate interests (communicating with you, improving our services).
4. Data sharing
We do not sell your personal data. We may share your data with:
- Bulgarian commercial register and tax authorities — as required to complete your company registration and VAT registration.
- Notaries and legal professionals — where required for the registration process.
- Partner banks — where you have requested bank account assistance (Option 1).
- Service providers — such as email and communication platforms, solely for the purpose of delivering our services.
5. International transfers
Your data may be processed in Bulgaria, Cyprus, and other EU/EEA countries. Where we transfer data outside the EEA, we ensure appropriate safeguards are in place in accordance with GDPR requirements.
6. Data retention
We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Corporate registration documents are typically retained for a minimum of 5 years after completion of services.
7. Your rights
Under the General Data Protection Regulation (GDPR), you have the following rights:
- Right to access — you can request a copy of your personal data.
- Right to rectification — you can request correction of inaccurate data.
- Right to erasure — you can request deletion of your data (subject to legal obligations).
- Right to restrict processing — you can request that we limit how we use your data.
- Right to data portability — you can request your data in a structured, machine-readable format.
- Right to object — you can object to processing based on legitimate interests.
To exercise any of these rights, please contact us via +357 96 066334. We will respond within 30 days.
8. Cookies
This website uses only essential technical cookies (e.g., server session data). We do not use tracking cookies, analytics cookies, or advertising cookies. No third-party tracking is present on this site.
9. Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Identity documents shared with us are used solely for registration purposes and are not stored longer than necessary.
10. Changes to this policy
We may update this Privacy Policy from time to time. The date at the top of this page indicates the most recent revision. Continued use of our services after any changes constitutes acceptance of the updated policy.
11. Complaints
If you have concerns about how we handle your data, you have the right to lodge a complaint with your national data protection authority or the Bulgarian Commission for Personal Data Protection (www.cpdp.bg).